Returns & Exchanges

At icon-X, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.

• 4.
  Drop Off & Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.